Thursday, November 29, 2007

Logitech Camera software iPhone conflict Blue Screen in Windows XP

Problem:
Blue Screen Error when connecting iPhone to computer.

Discussion:
There have been reports of BS's when connecting an iPhone to some Dell Systems. Research indicates that the root cause of the problem is a conflict with the Logitech Camera software for the built-in webcam. So far reports to me have been on the XPS M1210 but is can occur on any system equipped with a logitech webcam and Windows XP.

Resolution:
Updating the Camera software to Dell Driver version 10.5.1.xxxx

Logitech Integrated Camera, Application, Windows Vista 32-bit, Windows Vista 64-bit, Windows XP, Multi Language, XPS M1210, M2010, v.10.5.1.1125b

or the Logitech WebCam Software/Driver Suite to QuickCam® for Notebooks Pro v11.0 http://www.logitech.com/index.cfm/435/3055&cl=us,en resolves the problem.

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